Yes. Our products are carefully handcrafted by skilled artisans. Small variations in colour, shape, or design may occur, making every piece unique.

We offer handmade jewellery, cotton jewellery, fabric jewellery, jute products, earrings, necklaces, gift items, and other creative accessories.

Yes. Most of our jewellery is designed to be lightweight, comfortable, and suitable for extended wear.

Yes. Customisation may be available for selected products. Please contact us with your preferred colour, size, design, or occasion requirements.

Yes. We accept bulk orders for weddings, return gifts, corporate gifting, exhibitions, festive events, and special occasions.

You can place an order through our Instagram page, WhatsApp, website, or other available selling platforms. Please share the product image or product code along with your delivery details.

We accept UPI, bank transfers, and other available online payment methods. Payment details will be shared when your order is confirmed.

Cash on Delivery availability depends on the delivery location and selling platform. Please contact us before ordering to confirm availability.

Yes. We deliver to most serviceable locations across India through trusted courier partners.

Ready-to-ship products are usually dispatched within 2–4 working days. Delivery may take approximately 5–10 working days, depending on your location.

Customised products generally require additional preparation time. The expected completion and delivery date will be shared when your order is confirmed.

Once your order is dispatched, courier tracking details will be shared through WhatsApp, SMS, or email.

We try to display colours as accurately as possible. However, slight differences may occur due to lighting, photography, screen settings, and the handmade nature of the product.

Orders may be cancelled before dispatch. Customised, personalised, or already-dispatched orders normally cannot be cancelled.

Returns or exchanges may be accepted only for damaged, defective, or incorrect products. Please contact us within 24 hours of delivery with clear photographs and a continuous unboxing video.

Yes. A continuous unboxing video is required when reporting damaged, missing, or incorrect products. The video must begin before the parcel is opened.